FAQ’s
Free delivery by My Hermes courier (3-5 working days)
For Next Day and Saturday delivery by Royal Mail
Goods are dispatched the same day for orders placed before 2pm and next working day for all orders after 2pm. Please allow 3-5 working days for free deliveries.
Returns are accepted within 14 days and are free of charge. Please click here for more details.
Please contact customerservice@kozangian.com and one of our team will be happy to help you.
We aim to get your order to you within the delivery time requested. Should you experience any delay, please contact customerservice@kozangian.com
please contact customerservice@kozangian.com and one of our team will be pleased to offer you assistance.
Please allow x days for a full refund
Choose PayPal as your payment method and click check out with PayPal
We will send you an email to confirm receipt of your order. Once your order is on its way to you, we will send confirmation of dispatch.
You may have to pay charges applicable in your own country. Check with your Customs authority or further details.
Once you have completed an order, you cannot change it. You will need to place a separate order and contact us at customerservice@kozangian.com so that your items can be shipped together.
Please contact customerservices@kozangian.com with the product code and we will be in touch.
All prices are inclusive of VAT.